Recently, I found myself pouring my heart out, not to a human, but to a chatbot named Wysa on my phone. It nodded – virtually – asked me how I was feeling and gently suggested trying breathing exercises.
As a neuroscientist[1], I couldn’t help but wonder: Was I actually feeling better, or was I just being expertly redirected by a well-trained algorithm[2]? Could a string of code really help calm a storm of emotions?...