ChatGPT is biased against resumes with credentials that imply a disability -- but it can improve

Researchers found that ChatGPT consistently ranked resumes with disability-related honors and credentials -- such as the 'Tom Wilson Disability Leadership Award' -- lower than the same resumes without those honors and credentials. But when researchers customized the tool with written instructions directing it not to be ableist, the tool reduced this bias for all but one of the disabilities tested.

Researchers found that ChatGPT consistently ranked resumes with disability-related honors and credentials -- such as the 'Tom Wilson Disability Leadership Award' -- lower than the same resumes without those honors and credentials. But when researchers customized the tool with written instructions directing it not to be ableist, the tool reduced this bias for all but one of the disabilities tested.

Read more https://www.sciencedaily.com/releases/2024/06/240621172356.htm