Since ChatGPT’s release in late 2022, many news outlets have reported on the ethical threats posed by artificial intelligence. Tech pundits have issued warnings of killer robots bent on human extinction[1], while the World Economic Forum predicted that machines will take away jobs[2].
There is a better way to bring artificial intelligence into workplaces. I know, because I’ve seen it, as a sociologist[8] who works with NASA’s robotic spacecraft teams.
The scientists and engineers I study are busy exploring the surface of Mars[9] with the help of AI-equipped rovers. But their job is no science fiction fantasy. It’s an example of the power of weaving machine and human intelligence together, in service of a common goal.
Mars rovers act as an important part of NASA’s team, even while operating millions of miles away from their scientist teammates. NASA/JPL-Caltech via AP[10]
Instead of replacing humans, these robots partner with us to extend and complement human qualities. Along the way, they avoid common ethical pitfalls and chart a humane path for working with AI.
The replacement myth in AI
Stories of killer robots and job losses illustrate how a “replacement myth” dominates the way people think about AI. In this view, humans can and will be replaced by automated machines[11].
Alternatives to straight-out replacement are “mixed autonomy” systems, where people and robots work together. For example, self-driving cars must be programmed[18] to operate in traffic alongside human drivers. Autonomy is “mixed” because both humans and robots operate in the same system, and their actions influence each other.
Self-driving cars, while operating without human intervention, still require training from human engineers and data collected by humans. AP Photo/Tony Avelar[19]
But my research with robotic spacecraft teams at NASA[30] shows that when companies reject the replacement myth and opt for building human-robot teams instead, many of the ethical issues with AI vanish.
Teamwork also means leveraging the combined strengths of both robotic and human senses or intelligences[38]. After all, there are many capabilities that robots have that humans do not – and vice versa.
For instance, human eyes on Mars can only see dimly lit, dusty red terrain stretching to the horizon. So engineers outfit Mars rovers with camera filters[39] to “see” wavelengths of light that humans can’t see in the infrared, returning pictures in brilliant false colors[40].
Meanwhile, the rovers’ onboard AI cannot generate scientific findings. It is only by combining colorful sensor results with expert discussion that scientists can use these robotic eyes to uncover new truths about Mars[42].
Unlike anthropomorphism[58] – projecting human characteristics onto a machine – this feeling is born from a sense of care for the machine. It is developed through daily interactions, mutual accomplishments and shared responsibility.
When machines inspire a sense of care, they can underline – not undermine – the qualities that make people human.
A better AI is possible
In industries where AI could be used to replace workers, technology experts might consider how clever human-machine partnerships could enhance human capabilities instead of detracting from them.
Script-writing teams may appreciate an artificial agent that can look up dialog or cross-reference on the fly. Artists could write or curate their own algorithms to fuel creativity[59] and retain credit for their work. Bots to support software teams might improve meeting communication and find errors that emerge from compiling code.
Of course, rejecting replacement does not eliminate all ethical concerns[60] with AI. But many problems associated with human livelihood, agency and bias shift when replacement is no longer the goal.
The replacement fantasy is just one of many possible futures for AI and society. After all, no one would watch “Star Wars” if the ‘droids replaced all the protagonists. For a more ethical vision of humans’ future with AI, you can look to the human-machine teams that are already alive and well, in space and on Earth.